PA L&I provides update on appeal process for certain UC claimants


Last updated 5/12/2020 at 10:59am

The Department of Labor & Industry (L&I) is advising anyone who receives a denial of their unemployment compensation (UC) claim after the time for appeal has expired and believes the denial was incorrect, may still file an appeal.

Due to the historic 1.7 million new UC claims received over the past seven weeks, L&I experienced some previously announced mailing delays involving some Personal Identification Numbers (PINs). As a result, some UC claimants and their employers may have received their notice of determination letters near the end of a listed appeal period or after it had already expired.

“We want everyone impacted by this delay to know they may still file an appeal if they believe the denial was incorrect,” said L&I Secretary Jerry Oleksiak. “The UC Board of Review has been made aware of these special circumstances related to COVID-19. We apologize for any added frustration this may cause.”

When the department makes a UC eligibility determination, the claimant and their employer are both sent a copy of that decision. Under the Pennsylvania Unemployment Compensation Law, determinations become final unless an appeal is timely filed.

Typically, claimants or employers may file an appeal within 15 calendar days of the mailing date to a UC Appeals Referee and a hearing will be scheduled. Because of the special circumstances involved in this situation, the Appeals Referees will take the mailing delay into account when deciding the timeliness of an appeal.

Note due to the COVID-19 pandemic, all UC appeal hearings are being conducted by telephone. When an appeals hearing is scheduled, all parties will be notified of the date and time of the hearing by mail and/or email with at least seven days’ notice. To learn more about filing a UC Service Center determination appeal, go to

Individuals who received outdated determination letters should still follow the general appeal instructions provided in the letter. Appeals may be filed by email at

Helpful benefit appeal FAQs are also available for UC claimants at Additional information can be found on their website at, as well as Facebook and Twitter.


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