Free mobile and web-based app assists military veterans
July 10, 2018
The National Veterans Legal Services Program (NVLSP) recently launched the first of its kind app for use by military veterans and their advocates, available for download through the NVLSP website, Apple App Store, or Google Play Store.
The application, NVLSP VA Benefit Identifier, helps veterans, with or without the assistance of a veteran's service officer, determine specific VA benefits to which they are likely entitled.
Veteran Rob Concklin found the app helpful and commented on Facebook. "I just wanted to write and say thanks for the benefits app. I went thru it, made a claim for five service connected conditions, three were granted immediately. I probably wouldn't have even made the claim if it weren't for your app."
A fourth condition was granted later for Mr. Concklin and while one condition was denied, he was pleased he filed a claim.
The app directs users to a logic-based questionnaire that assists in verifying whether a veteran should file a claim for service-connected disability benefits or nonservice-connected disability pension. The survey addresses all possible disabilities covered by VA regulations.
Created in both English and Spanish, the app functions as a comprehensive logic tree, generating additional questions from previously supplied answers. To protect privacy, no data or personally identifiable information is retained. Once the questionnaire is completed, results can be emailed or printed and used as a reference when filing claims for VA benefits.
"We're hoping to maximize the benefit of this app for veterans by offering it as a free service, without any cost for downloading and utilizing," said Bart Stichman, co-founder and executive director of NVLSP. "We want to provide a supplementary means for veterans to decide what their best options are in filing a claim for disability benefits."
NVLSP's VA Benefit Identifier app does not assist with claims for a higher rating for disabilities the VA has already connected to military service; claims previously filed with the VA; or claims for disabilities resulting from VA health care, VA vocational rehabilitation or participation in a VA Compensated Work Therapy program.
In completing the Identifier questionnaire, veterans should have documents available about their military service (DD Form 214), information about medical conditions and any prior VA decisions or related communications.
Upon completing the survey, veterans are advised to schedule an appointment with a veteran's advocate chosen from a list of Veterans Service Organizations furnished in the app. Veteran's advocates are regularly available to assist with applications for VA disability benefits, free of charge.
A key highlight of the NVLSP VA Benefit Identifier is its ability to appropriately recommend when veterans should file for specific conditions, prompting them to submit an "intent to file" form with the VA, while further providing timelines and instruction on how to proceed with a formal claim.
NVLSP's app features an easy to navigate interface allowing veterans to interact with a support point person and can be downloaded from the NVLSP website to any web-enabled smart device. NVLSP recently fixed some bugs in the app in May that had frustrated a handful of users, and the problems identified were corrected.
Download the NVLSP VA Benefit Identifier app on NVLSP's website, from the Apple App Store, or from the Google Play Store.